I would like to get my password but am unable to login.
If you are unable to login, it is possible that we do not have your current email address on file. In this case, email registration@coto.org so we can make the change for you. Please include your name, registration number and the correct email address in the body of your email.

I have registered with a new Regulatory Body in Canada/USA. Why am I still getting correspondence from COTO?
If you are moving/have moved to another province/state, a request to complete a Regulatory History Form or Labour Mobility Support Agreement Form does not give the College the authorization to resign your Certificate of Registration. Some OTs hold Certificates of Registration in more than one province/state. If you wish to resign your COTO Certificate of Registration, please complete the Request to Resign My Certificate of Registration Form (PDF: 31Kb) and forward it to the College.

How do I request a new wallet card or a duplicate tax receipt?
Please print the Request for Duplicate Wallet Card or Tax Receipt form from the Registration > Duplicate Wallet Card/ Tax Receipt section of the College website and fax to 416.214.0851. The cost is $11.30 (incl. HST). Please allow ten business days for processing.

I paid my annual renewal fee using online banking before I completed the online annual renewal form. When I login to Registration > Annual Registration Renewal, it says there are no dues owing for me at this time and I cannot access my online form. What should I do?
Once your annual renewal payment has been processed, you are no longer able to access your online form. Please make sure your form is complete before you submit payment. If you require assistance, please contact the College at 416.214.1177 ext. 224.

I will not be working past May 31st and I would like to resign my Certificate of Registration. How do I do this? Is there a form I need to complete?
There are two methods to resign your Certificate of Registration. Please choose one option only:
  1. Log into Registration > Annual Registration Renewal and select 'To resign your Certificate of Registration click here.' An email to confirm your resignation will be sent to you automatically.

  2. Print a fax back the 'Request to Resign My Certificate of Registration Form' available on the Registration > Annual Registration Renewal page of the College web site. Forward the completed form including a witness signature to the College by fax or mail.
If you will not be working or using the OT title on June 1st you have 2 options:
  1. Renew your Certificate of Registration as usual and then you can return to practice at any time throughout the year.

  2. Resign your Certificate of Registration. This means that you will no longer be registered with the College. You will be required to re-apply for a new Certificate of Registration prior to returning to practice. This will involve submitting a new Registration Application Form (PDF: 264kb), paying the application and registration fees, and meeting all of the requirements at the time of application.
I will stop work on May 31st and then take two weeks vacation before starting my leave of absence. Do I have to renew my Certificate for the two weeks I will be on vacation?
If you do not use title, or hold yourself out to be an occupational therapist during the two week vacation time, then you can request to resign your Certificate of Registration, effective May 31st, 2012. If you will be required to write reports, sign reports, finish paperwork for any length of period after May 31st, you are required to renew your Certificate of Registration for June 1, 2012.

I will be going on a one year maternity leave starting before June 1, 2012. Do I need to renew my Certificate of Registration if I will not be working or using title while I am off?
If your leave starts before June 1, 2012 and you will not be working or using title as an occupational therapist while on your leave, you are not required to be registered. You may choose to resign your Certificate of Registration. It is your responsibility to inform the College of your intent to Resign your Certificate of Registration before the June 1st renewal deadline.

I have completed the annual registration renewal but I will cease practice in Ontario prior to September 1st. What do I have to do to obtain a partial refund?
If you will not be working after the first quarter of the fiscal year (August 31, 2012), you may be eligible to receive a refund of half of the annual fee (plus applicable taxes) provided you meet all of the following conditions and the College receives all of the following documentation together by September 30, 2012:

Employment must end on or before August 31, 2012.
  1. Written proof of employment termination and date of termination from the employer (where applicable). If you are self-employed, please note this on your request. Employer documentation is not required for self-employed OTs.

  2. Duly completed Request to Resign My Certificate of Registration Form (available on College web site) including witness signature.

  3. Return your Annual Registration Renewal 2012-13 wallet card and tax receipt. A new tax receipt will be issued.
Requests for partial refunds will not be granted for resignations after August 31, 2012.

I hold a Provisional Practising Certificate of Registration that expires 60 days after the date of the CAOT exam. Do I have to renew my Certificate of Registration on June 1st for the full year? Do I have to pay the full registration fee?
Both General and Provisional Practising Certificates of Registration expire on May 31, 2012. All OTs working on June 1st must renew their Certificate of Registration (General or Provisional) for the full year and pay the full annual renewal fee. Once your Provisional Certificate has been renewed on June 1st, it will then be valid for 60 days after the July CAOT exam date. If you pass the exam, your Certificate will automatically change to a General Practising Certificate and be valid until May 31, 2013. If you fail your first attempt at the exam, you are required to notify the College of the failure and register for the November CAOT exam. Your Provisional Certificate will be extended for 60 days after the November exam. You are not required to make any additional registration fee payments at this time.

I hold certification with the NBCOT but do not hold a license in any state. When I enter this information in the professional registration section it requires me to enter the state of licensure. I do not have one. How should I answer this question in order to proceed to the next step?
If you hold a professional license or certification with a regulatory authority but it is not linked to any one state/province, to answer this question online choose the option of 'Other', or indicate the province/state where the regulatory authority holds office, e.g. NBCOT - Maryland.

What web browser can I use to renew online?
The online system is optimized for use with Microsoft Internet Explorer 6 (or higher) or Mozilla Firefox 2 (or higher).

How do I know if I have completed the Annual Registration Renewal process?
If you pay online (the last step in the online renewal process), an automated email message will be sent to you once your payment has been accepted. This is your confirmation of payment. Further verification will not be provided prior to receiving your wallet card and tax receipt issued by mail. If you make an offline payment, you can verify your payment has been processed by searching the OT Directory on the College website www.coto.org and checking your Certificate of Registration History - Expiry Date. An expiry date of May 31, 2013 signifies that payment has been processed. Further verification of payment will not be provided prior to receiving your wallet card and tax receipt issued by mail.

When will I receive my wallet card and tax receipt?
Wallet cards and tax receipts will be mailed in batches starting as early as June 1, 2012 with the last batch to be distributed by August 1, 2012.