The College collects and uses personal information for the purpose of regulating the profession in the public interest. This includes information gathered from online user activity. The College is committed to protecting the privacy of all those who use our platforms.

Collection of Personal Information

The information that may be collected through the College’s web pages includes email and IP addresses, browser type, access times and referring website addresses. This is used by the College for statistical purposes to understand the best ways to engage registrants, the public and other stakeholders.

The College uses certain social media sites to communicate with registrants and the public. It is important to be cautious when using the College’s social media sites because any personal information or sensitive data placed there, may be collected and used by others.

Information is also used to operate the College public register and to deliver services to address registrants and the public’s needs, and to notify registrants of other services available from the College and its affiliates. Occasionally, the College uses this information to engage registrants and the public through surveys and questionnaires.

Disclosure of Collected Personal Information

The College only gives personal information to third parties in the form and manner prescribed by law. The College may also share information with other partners to provide services to the College such as, performing statistical analysis, sending emails or postal mails, providing support, or arranging for deliveries. Such partners are strictly required to maintain confidentiality and are prohibited from using that information for any purpose other than to provide the agreed service.

To improve services, the College tracks and observes the pages and websites that visitors browse to understand traffic and trends to align our web presence with user demand.

There are rare circumstances when the College may disclose personal information without consent. These include:

  • If required to do so by law such as to comply with the provisions of the Regulated Health Professions Act, 1991 (RHPA) and/or if done in the good faith belief that such action is necessary
  • To comply with the legal process e.g. to the Health Professions Appeal and Review Board
  • To protect and defend the rights or property of the College or acting under exigent circumstances to protect the personal safety of users of the College, or the public.

The public register provides information about registrants that College bylaws require or permit it to publish. Importantly, some of this information is provided by registrants at, or between, renewal periods, and thus the College cannot guarantee its ongoing accuracy. There may be a delay between a registrant’s change in information and when this is updated and available online.

Use of Cookies

A cookie is a text file that is placed on your computer by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. They are uniquely assigned to you and can only be read by a web server in the domain that issued it.

The purpose of a cookie is to tell the web server that you have returned to a specific page and help to personalize your online experience and provide a convenient feature to save time. For example, a cookie helps to recall your specific information on subsequent visits to the College website. This simplifies the process of recording your personal information so when you return, the information you previously provided can be retrieved.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not have access to the interactive features of the website.

Security of Information

The College takes the security of personal information very seriously. Personal information collected is stored on secure computer servers, which are protected from an unauthorized access, use or disclosure. The College uses encryption such as Secure Socket Layer (SSL) protocol when transmitting personal information (for example, credit card number) to other websites to ensure personal information is secure. All practices have been designed in line with the College Privacy Policy.

Link to Other Websites

The College website provides links to other websites that could be of interest to registrants and the public. The College’s privacy policy is unique to our site and does not apply to other websites. The College is not responsible for the privacy policies, statements or content of any website linked through the College web pages. Further, the College is not responsible for the accuracy, reliability or currency of any information provided by external sources or websites linked through the College web pages. Users wishing to rely upon this information should consult directly with the source of the information.

Changes to this Policy

The College, which has the sole right to add, change or remove any part of the policy, terms and conditions will occasionally update this policy to keep up with changing technology and regulatory issues. The College encourages you to periodically review this policy to be informed of how the College is protecting your information.

Disclaimers

This Privacy Policy governs this website's data collection, usage and disclosure. By accessing, using and/or downloading materials from this website, you agree to accept and abide by this policy for each use and visit.

The College does not guarantee and makes no representation or warranty that this website will continue to operate without interruptions, errors, viruses or other destructive elements. The College has no obligation to provide notice of any changes made to the website and takes no responsibility for damages to users of the website, however caused.

The College further maintains all Copyright for the information contained on the website and permits this for personal and educational use only. Commercial use of this information is prohibited as is the use of the College logo and branding without the College’s prior and written consent.

Contact Information

If you have questions or complaints regarding this Website Privacy Policy, please contact the Registrar, at 1-800-890-6570 Ext 233 or via email to info@coto.org. The full College Privacy Policy can also be accessed here.