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College of Occupational Therapists of Ontario Providing Services Remotely

March 16, 2020
Due to the COVID-19 pandemic, the College of Occupational Therapists of Ontario will be temporarily operating a virtual office as of March 16, 2020, until further notice. This decision was made to minimize College staff exposure to COVID-19 to both protect our team and reduce possible associated service disruptions.

The College has systems in place to ensure that staff are fully equipped to provide services to the public and members while working remotely. The College expects to operate with few disruptions, none of which will affect the College’s public protection mandate. The identified disruptions are as follows:

  1. The College office will be unavailable for unscheduled visits. In person meetings can be requested, see below for appropriate contact information.
  2. Courier packages cannot be received at the College office. Please send your packages by regular or registered mail.

College staff can continue to be contacted via email and telephone as usual during this time. The College will provide you with a response within two business days.

Who to contact?

For registration inquiries, including initial registration, the status of your application, renewal, and more: registration@coto.org or 1.800.890.6570 ext. 224.

For inquiries relating to complaints, reports, or unauthorized practice and general information about the complaints or discipline process: investigations@coto.org or 1.800.890.6570 ext. 234.

For inquiries relating to the quality assurance program: qualityprogram@coto.org or 1.800.890.6570 ext. 239.

For inquiries relating to professional practice advice: practice@coto.org or 1.800.890.6750 ext. 240.

For inquiries relating to regulatory matters, governance, accessibility and privacy: executiveoffice@coto.org or 1.800.890.6570 ext. 233.