Thank you to everyone who participated in our 2024-25 Annual Renewal survey. Your feedback is invaluable and will directly shape improvements to both the registration process and the new enterprise system for the 2026-27 renewal cycle.
Here’s what we heard from you:
Survey Highlights
- 52% of respondents were very satisfied or satisfied with the overall renewal process.
- 90% found the Annual Renewal requirements to be very clear or mostly clear.
- 74% said the online system was very easy or somewhat easy to use.
- 85% reported no technical issues during the process.
What’s Next – Improvements for 2026–27
Based on your feedback, we’re working on the following enhancements for next year’s renewal:
- Automated Data Transfer
We’ll streamline the process by automatically transferring your information from the Profile system to the Registration Portal.
- Apple Compatibility Testing
We’ll test our Microsoft-based application across various Apple devices, address discrepancies, and document our findings to improve support materials and FAQs.
We appreciate your ongoing feedback as we continue to explore opportunities for improvement. Have any questions? Contact us at registration@coto.org