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Notice: The 202 Annual Learning Plan is now available in the COTO Portal.
Set your goals and come back to describe their impact by October 31, 2024.

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COTO Portal Frequently Asked Questions (FAQ)

Have a question about the new COTO Portal?

See below for answers to some of your frequently asked questions. 

Frequently Asked Questions

The COTO Portal is the new location for:

  • managing your profile
  • self-reporting
  • obtaining tax receipts when available
  • accessing QA activities when available
  • renewing registration during the renewal period
  • resigning certificates

To access the COTO Portal, you must register your account first and create a new username and password.  An email was sent with instructions on how to register.

To access the COTO Portal after registering, you can log in here:

You can also access the COTO Portal by using the "Login" button on

If you need assistance, contact [email protected] or 416-214-1177 ext. 230. 

No, the new COTO Portal is a different system than the 2023 Quality Assurance Portal.

The QA Portal is now located within the new COTO Portal.

Your old login information for the QA Portal will not work for the new COTO Portal.

You must set up your account in the new COTO Portal using the instructions sent from [email protected].

You can reset your password by going to the COTO Portal Login, selecting “Forgot Password” and following the instructions sent to your email.

If you need assistance, contact [email protected] or 416-214-1177 ext. 230.

The latest version of Chrome, Firefox, Safari and Microsoft Edge are supported.

Older versions may not provide optimal user experience.

Contact us

Have a question? We are happy to help. Contact [email protected] or 416-214-1177 ext. 230.